Anesoft Customer Support
Frequently Asked Questions
What is the difference between the Single License and an Institutional License?
The Single License gives you permission to install the software on a single computer. Any number of people can use the program, but only one at a time. The Institutional License gives your institution permission to install the program on an institutional server and an unlimited number of personal computers. Essentially, the Single License is for an individual or small group of people while an Institutional License is for an entire institution.
How do I earn Continuing Education credits with Anesoft software?
Send us an email stating which program you used and the number of hours. We will email you a certificate for AMA PRA Category 2 credits.
Do the recommendations in ACLS, PALS and Neonatal Simulators match AHA guidelines?
Yes, ACLS Simulator 2012, PALS Simulator 2012, and Neonatal Simulator 2 agree with the latest AHA guidelines published in 2010.
Can I earn AHA Certification by using the ACLS Simulator?
Use of the ACLS Simulator does not substitute for the AHA ACLS course, but it does make it very easy to pass the AHA course. Some medical centers have declared the ACLS Simulator to be ACLS equivalent for recertification and sedation privileges.
Technical Support
- Anesoft Corporation provides free technical support to all registered users of our programs.
- Please find installation and getting started instructions for each of our programs in the side-bar menu.
- For fastest support response, email us: jill@anesoft.com
- Technical Support Answering Service: 425-643-9388